Strategically located in the La Negra industrial district, at the heart of the mining area of northern Chile, the service center has tripled its technical-commercial agreements in recent years, becoming a key strategic partner for major mining companies in the country. It is built to serve as a trusted partner in driving reliability, ensuring operational continuity, and optimizing costs for the country’s leading mining operations.
“Our service center in Antofagasta, which has been operational since 2013, has become a benchmark in technical support for large-scale mining in northern Chile.The expansion enables us to work on multiple critical pieces of equipment, reduce lead times and improve availability for our customers. The investment, which was announced in 2023, is a testament to our commitment to staying close to our customers and providing concrete solutions to the address the mining industry’s needs,” says Leonardo Osorio, Vice President, Services Project Delivery, South America, Metso.
Servicing large-scale equipment
The expansion includes new infrastructure and state-of-the-art technology to service large-scale equipment with greater speed, safety and reliability.
Following the expansion, the center is now equipped to repair and refurbish large-scale equipment including HRC™ and HPGR (High Pressure Grinding Roll) units, Vertimill® grinding technology, and HIG mills for mining customers. It also supports beneficiation and dewatering technologies, such as filter plate pack service offerings. In addition, the center provides service capabilities for mining crushers, grinding mills, screens, and car dumpers.
Within the expansion scope, Metso has installed an overhead crane with a lifting capacity of up to 140 tons and a high-precision vertical lathe capable of handling parts up to 5 meters in diameter. The crane, which is among the largest in South America, will be used alongside the vertical lathe to minimize equipment transport needs, decrease turnaround times, and support local service operations.
The Antofagasta service center offers reconditioning, repair, assembly, and parts manufacturing services under strict OEM standards. Its focus on quality and safety has led to milestones such as completing 100 screen repairs with zero accidents.
Metso has an extensive service center network with over 3,700 field services professionals, technical support, and more than 140 service locations on six continents.
